Privacy Policy

Last updated: April 6, 2026

MediaStockAlert LLC ("we," "us," or "our") operates web-based software products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites and services.

1. Information We Collect

Personal Information

We may collect the following personal information when you register or use our services:

• Name and email address
• Account credentials
• Billing information (processed securely by Stripe; we never store credit card numbers)
• Usage data and preferences

Automatically Collected Information

When you access our platforms, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the platform
• Referring URLs and search terms

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our software products
• Process transactions and send billing-related communications
• Send you notifications and updates you've opted into
• Respond to customer service requests and support inquiries
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address fraud or technical issues

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platforms. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.

We use:

• Essential cookies — required for platform functionality
• Analytics cookies — help us understand how users interact with our platforms
• Preference cookies — remember your settings and preferences

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers — third-party companies that help us operate our platforms (e.g., Stripe for payment processing, cloud hosting providers)
• Legal compliance — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest. All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your personal data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time by contacting us.

9. Children's Privacy

Our platforms are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platforms after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: support@mediastockalert.com
• Address: MediaStockAlert LLC, 74 E Glenwood Ave Unit #5426, Smyrna, DE 19977, United States